top of page

FAQ

  • When will I receive my order confirmation email?
    It can take up to two hours for your confirmation email to be sent. You should check your junk and spam folders in case it is hiding in there.
  • Is my item under warranty?
    Items purchased directly from Ang by Aangi Shah specialty shops or on angbyaangishah.com have a one-year warranty that covers manufacturing faults. if you have a warranty query, please send the following details to angbyaangishah@gmail.com: 1.Image of the item(s) and issue(s) 2.Proof of purchase 3.Contact information Kindly note, that if your item was purchased from a third-party retailer you will have to contact them for further assistance.
  • How long will it take to receive my order?
    You will receive orders in Gujarat within 2-4 business days (allowing extra time for bank holidays), and within 5-7 business days elsewhere in India.
  • Can I cancel or change my order?
    You cannot cancel or change an order once it has been placed as processing begins immediately
  • Can I customize my order to my logo/design?
    Yes, absolutely. While placing your order, simply mention in the description box that you have a logo/design file ready for customization. Once the order is placed, our design team will get in touch with you via email asking for the file in the format they require. Hope this helps!
bottom of page